Have A Question? We Can Help!

See our common answers on products and ingredients, skin concerns, orders and payment, shipping and delivery, returns and refunds.

Products FAQ

What’s the difference between the Healing Salve and the Pain Rub?
Healing Salve is only topical, meaning it helps skin conditions such as eczema, cuts, rashes, burns, and scars. The Pain Rub is for internal pain such as muscle problems, joint pain, and arthritis.
What are the differences among the Face Masks?
  • The Softening Milk Mask is intended for dryer skin. The yogurt & buttermilk make this mask great for sensitive skin.
  • The Healing Clay Mask is intended for oily, more problematic skin.
  • The Rosehip Mask is intended for those who need more collagen and vitamin C, which decreases as we age. This is a great mask for those who are older with wrinkles.
  • The Ocean Facial Scrub & Mask is intended for any skin type. The sea vegetables add nutrients and minerals that your skin naturally loses.
  • The Green Facial Mask & scrub is intended for those looking to reduce inflammation, even skin tone, and fade dark spots.
How many spoonfuls of Bath Salts do I pour into the tub?
At least 3 tablespoons (Johanna uses ¼ bottle per bath), but it’s up to you! We recommend filling the tub first, then putting the salts in so that you experience the full effect of the essential oils.
What the heck is Bladderwrack?
Bladderwrack is one of the sea vegetables used in the Ocean product line. It grows on some of the larger rocks that are along the edge of the water on Block Island.
Is Horsetail actually horse tail?
Horsetail is a plant that used to grow wild on Block Island, but has been seen less over time. This herb is great for joint pain or muscle aches.
Can I use all of the mists as toners?
Yes, every mist can be used as a toner using a cotton ball, as a face mist, or simply as a pleasant fragrance. Some spray it on linens, pillows, closets etc. All of our mists can be sprayed directly on any part of the body.
What makes the Super Lotion “Super”?
Because it’s the best lotion you’ll ever try!
What’s the difference between the Bug Spray and the Baby Bug Spray?
The Baby Bug Spray does not include some of the plants and essential oils that the original Bug Spray is made with. The Baby Bug Spray is more mild excluding the use of Pennyroyal & Citronella.
How do I use the Sinus Steam?
Boil a large pot of water. Turn the water off once boiling. Put 3 tablespoons of the sinus steam in. Cover the pot and steep as you would a tea. Put a towel over your head, close your eyes, breathe in the herbal essences. You can reuse the same pot. Smells great, puts moisture back in the air and helps clear your sinuses!
What ingredients do you use in your products that are foraged on Island?
Rosehips, Plantain, Chickweed, Cleavers, Red Clover, St. John’s Wort, Yarrow, and White Pine just to name a few. Every year our herb farm is expanding so eventually most if not all of the ingredients will be locally sourced from our very own garden!

Skin Type FAQ

Do skincare products expire?
Yes. Our line of natural skin care products have different expiration dates. The date will be mentioned on the packaging for your convenience
Does it work on all types of skin?
Each product mentioned on our website specifies what type of skin would best benefit from the product. Hence, making it easier for you to pick the right one. Additionally, each of our products are made from natural ingredients. This means they are meant to work for all types of skin!
Are the products safe to use while pregnant and while breastfeeding?
Do not use our bug spray while pregnant or nursing.
Can I use Island Mist products if I am prone to breakout or acne?
Without a doubt! We actually promote it. You should cleanse your skin with a product that doesn’t dehydrate your skin or change its pH by disrupting the skin’s natural acid mantle. Exfoliating 2-3 times a week is also recommended if you are prone to congestion and breakouts.
I am concerned about signs of aging- Which product would be best for me?
Your skin will benefit from any of our products. The Green Face Cream and Rosehip Daily Cleanser along with many others are filled with ingredients that are meant to improve your skin’s complexion, tone, and remove any signs of wrinkles/aging.

Ingredients FAQ

Are ingredients completely natural?
Yes. This is what makes our products loved by each and every customer of ours.
Are all ingredients collected from Block Island?
We use ingredients grown and collected on Block Island, wherever possible.
Are the fragrances in your product natural and safe?
We do not use any synthetic fragrances in any of our products. Our scents are 100% naturally-derived!
Are Island Mist products vegan?
Most of our products do not contain animal by-products. However, please read the list of ingredients for those products that contain dairy or beeswax.

Payment FAQ

What are the payment methods?
Please note that we accept American Express, Discover, MasterCard, Visa and PayPal.
I am having issues with payment. What should I do?
The payment options we offer are managed directly by the provider. We have no control over the acceptance or rejection of payments. We advise you to get in contact with your provider directly.

Delivery FAQ

Is your packaging environmentally friendly?
Wherever possible, we at Island Mist make a conscientious effort to reduce and mitigate our environmental effect. Wherever feasible, we try to use only environmentally friendly packaging and delivery materials.
How do I check the status of my order?
If you have any query regarding the status of your order, feel free to get in touch with us at (401) 864-5563 or johanna@islandmist.com.

Returns & Refunds FAQ

What is your refund policy?
All sales are final. Only defective or damaged merchandise can be returned for replacement.
How can I return a product?
In case you have received the wrong item or damaged merchandise, please contact us at (401) 864-5563 or johanna@islandmist.com so that we may better guide you on how to return the product.

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